Customer is deemed to have accepted the Products unless written notice of rejection is received by Capacitor Industries within ten (10) days after delivery. Customer waives any right to reject or revoke acceptance thereafter.
Authorization to return Products must be obtained from Capacitor Industries, which authorization may be granted by Capacitor Industries in its sole discretion. If granted, Capacitor Industries will issue Customer a return material authorization number (RMA #). No return of Products will be accepted without an RMA number. Returned Products must be in original shipping cartons and must be complete with all packing materials and in re-sellable condition. Return freight charges must be prepaid by Customer and, as Capacitor Industries is not responsible for returned Products lost in transit, Capacitor Industries strongly suggests the Customer insures their package. If returned Products are claimed to be defective, a complete written description of the nature of the defect must accompany all returned Products.
All products returned are subjected to a 15% restocking fee. All items not eligible for return will be rejected or scrapped and no credit issued.
Non-standard Products may not be returned.